IPRO has been qualified by the U.S. General Services Administration (GSA) for mission-oriented business-integrated service (MOBIS) projects.
The IPRO Quality Management System (QMS) has been assessed and certified by SGS International Certifications Services (SGS ICS) as meeting the requirements of ISO 9001:2008 for the provision of healthcare services. These services include the design, development and implementation of Medicare and Medicaid quality improvement and assessment activities; utilization review; external appeals; data collection, analysis and validation; special studies; consultng and e-services for Federal, State and local government agencies, managed care organizations and private sector clients. IPRO's Lake Success and Albany offices as well as Logiqual LLC, an affiliate are covered under the QMS. The three year certification, which is valid through November 2012 follows two previous certifications by SGS.
ISO is an international quality management standard and framework for business-to-business dealings, focusing on meeting customer quality and applicable regulatory requirements, enhancing customer satisfaction and continually improving business performance from the initial contracting stage through the delivery of service.
ISO certification guarantees IPRO's customers that a quality management system is in place, facilitating better systems processes and cost-effective management of the company. The framework helps identify any system gaps, provides a strong foundation for system improvement and assists in organizational compliance with other accreditation programs.
This Web site is accredited by Health On the Net Foundation. The site respects and pledges to honor the 8 principles of the HON Code of Conduct (HONcode). Health On the Net Foundation is the leading organization promoting and guiding the deployment of reliable online medical and health information, and its appropriate and efficient use. Created in 1995, HON is a non-profit, non-governmental organization, accredited to the Economic and Social Council of the United Nations.
URAC standards assure that organizations that perform this service are free from conflicts of interest, establish qualifications for physician reviewers, address medical necessity and experimental treatment issues, have reasonable time periods for standard and expedited reviews, and appeals processes.
An organization with this URAC accreditation strives for a fair and impartial review process that is of benefit to both patients and physicians with grievances.
IPRO's affiliate, Logiqual, LLC, has been certified by The National Committee for Quality Assurance (NCQA) to conduct HEDIS® audits. Logiqual employs a staff of NCQA-certified HEDIS® auditors with expertise in the calculation and validation of HEDIS® measures. Logiqual has experience working with regional and national plans and evaluating complex systems, such as multiple claims, enrollment and provider systems; ensuring the proper integration of data into HEDIS® data warehouses; validating plans that have recently undergone merger or acquisition; evaluating source code prepared in multiple languages; and evaluating vendor data.
IPRO is an active member of the National Quality Forum (NQF), a not-for-profit membership organization created to develop and implement a national strategy for health care quality measurement and reporting.
IPRO is a member of The National Association of Health Data Organizations (NAHDO), a not-for-profit national membership organization dedicated to improving health care through the collection, analysis, dissemination, public availability, and use of health data.
The eHealth Initiative and the Foundation for eHealth Initiative are independent, non-profit affiliated organizations whose missions are the same: to drive improvement in the quality, safety, and efficiency of health care through information and information technology.
Both organizations are focused on engaging multiple and diverse stakeholders--including hospitals and other healthcare organizations, clinician groups, consumer and patient groups, employers and purchasers, health plans, health care information technology organizations, manufacturers, public health agencies, academic and research institutions, and public sector stakeholders--to define and then implement specific actions that will address the quality, safety and efficiency challenges of our health care system through the use of interoperable information technology.