Consumers Contact Information

Medicare-Covered Care

 Non-Hospital Services


Medicaid-Covered Care

Call IPRO's Consumer Helpline at 1-800-648-4776:


Medicare Advantage Plan Appeals

Hospital Services


Non-Hospital Services

Private Reviews

Call IPRO's Helpline 1-800-648-4776 for the following:


Adult Care and Assisted Living Complaints

Hotline: 1-866-893-6772


Centralized Complaint Intake Program

 Hotline: 1-888-201-4563


Centralized Hospital Intake Program

 Hotline: 1-800-804-5447


Home Health Care Hotline

 Hotline:1-800-628-5972

IPRO Staff Access