IPRO is the Medicare Quality Improvement Organization for New York State.

Improve Individual Patient Care

There is no longer any question: Adopting safer processes for delivering healthcare can save lives and lower costs. IPRO is working with New York State hospitals, nursing homes, and pharmacists with a focus on improving safety for every patient.

Patient safety aims in hospitals will reduce central-line bloodstream infections and catheter-associated urinary tract infections by implementing the Comprehensive Unit-Based Safety Program; then expand to encompass prevent Clostridium difficile and surgical site infections. And, all Medicare-participating hospitals will receive QIO technical assistance for reporting inpatient and outpatient quality data to CMS.

In nursing homes, our work initially targets pressure ulcers and physical restraints, then evolves to address other healthcare-acquired conditions, such as falls and catheter-associated urinary tract infections.

To decrease adverse drug events, IPRO is bringing community pharmacists, physicians and facilities together in local Patient Safety Clinical Pharmacy Services Collaboratives, which follows the successful Health Resources and Services Administration model.